BNBLouisville Privacy and Policy for Messaging

Last Updated: November 2025

At BNBLouisville, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

1. Data Collection

We will collect your name, email address, and mobile phone number when you sign up for SMS updates. This information will be gathered verbally over the phone whenever someone contacts our official line or in our physical location.

2. Data Usage

We use your data solely for scheduling, confirming and reminding appointments and provide customer assistance/support.

3. Data Security

We protect your data with secure storage measures to prevent unauthorized access.

4. Data Retention

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

5. Message and Data Rates may apply

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies based on communication needs.

6. Contact

Contact BNBLouisville at 502-216-5447 or info@bnblouisville.com for HELP or to STOP or CANCEL receiving messages.

7. Opt-Out

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@bnblouisville.com or 502-216-5447. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.

8. Non-Sharing Clauses

BNBLouisville does not share your data with third parties for marketing purposes. • BNBLouisville does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.

By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting BNBLouisville with your personal information.

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