At BNBLouisville, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
We collect your mobile phone number verbally during customer service interactions. Before texting you, our staff informs you that messages may be sent regarding your reservation and customer support. You may reply STOP at any time to opt out or HELP for assistance. Consent is not a condition of purchase.
We use your phone number only to provide customer support and reservation-related messaging. This includes booking confirmations, check-in and check-out reminders, property access instructions, and responses to guest inquiries.
We protect your data with secure storage measures to prevent unauthorized access.
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies based on communication needs.
Contact BNBLouisville at 502-216-5447 or info@bnblouisville.com for HELP or to STOP or CANCEL receiving messages.
You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@bnblouisville.com or 502-216-5447. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.
BNBLouisville does not share your data with third parties for marketing purposes. • BNBLouisville does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.
By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting BNBLouisville with your personal information.
SMS Messaging & Privacy Disclosure BNB Louisville LLC may send text messages related to your stay or interaction with us. These messages may include reservation confirmations, check-in and check-out instructions, property access information, and responses to customer inquiries. Message frequency varies based on your communication with us. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance. Use of Information: We use your phone number only for customer care and reservation-related messaging. Data Sharing: We do not sell, rent, share, or transfer your personal information, including your mobile phone number and SMS consent data, with any external organizations under any circumstances, even with your consent. Unauthorized sharing or disclosure of your SMS-related data is strictly prohibited. Service Providers: We may use third-party service providers only to deliver authorized SMS messages. These providers are not permitted to store, share, or use your information for any purpose other than message delivery.
If you have questions or want to contact us about your SMS registration or data privacy, please email us at info@bnblouisville.com or call 1-502-216-5447.
BNB Louisville LLC sends customer care and reservation-related text messages, including booking confirmations, check-in/out instructions, property access codes, and responses to guest inquiries. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not share or transfer phone numbers or SMS consent data with any third parties.
